In the heat of the moment, sometimes we say things that we don’t mean.
Sometimes they’re exaggerated, coming from a place of truth but not quite as dramatic as we make them out to be.
Other times we’re coming from a place of hurt– and instead of addressing it from a third-person perspective we take all of the pent up anger and emotion in the first-person and unleash our frustration on someone else.
Words are powerful. We don’t always treat them how they need to be treated in our personal and professional lives.
I was recently listening to a panel at a Women in Business conference and the President of Nationwide Bank said something that really stood out to me. A practice that I should put in place right now, no matter the circumstance I’m in or the conversation I’m having.
“I always take the 10 seconds before opening my mouth and speaking.”